If a candidate's CV is viewed in WaveTrackR:
  • Reed recognises that the CV has been viewed.
  • Reed will mark the candidate as “Viewed”.
  • Opening the same CV again will not normally consume another download credit, unless enough time has passed for Reed to reset access permissions.


If a candidate's CV is viewed directly in Reed:

  • WaveTrackR currently does not know that the CV has been viewed externally in Reed.
  • Therefore, the candidate will not automatically appear as viewed inside WTR unless accessed through WTR itself.


Does opening a CV multiple times consume additional download credits?

Usually, no.

Both Reed direct and WaveTrackR follow Reed’s access rules:

  • Re-opening a previously accessed CV does not normally consume another credit.
  • However, after Reed’s reset period, a new credit may be required again.

Reed has confirmed that for subscription customers: Download/view access resets at midnight

If a CV is opened in WaveTrackR and then later opened directly in Reed, does it consume another credit?


Typically, no, provided it is within Reed’s active access period.

If enough time has passed (after Reed’s reset window), Reed may treat this as a new access and consume another credit.

How do “Previously Viewed Candidates” work?


  • WaveTrackR only tracks candidates viewed within WTR itself.
  • WTR currently does not receive visibility of candidates viewed directly on Reed.
  • Reed, however, can see candidate access from both:
    • Reed direct
    • WaveTrackR

This means:

  • Reed’s “Viewed” status may be broader than the viewed status shown inside WTR.
Previously viewed tracking in WTR is currently limited to WTR activity only

Current limitation / future improvement

At present:

  • Reed can detect views originating from WaveTrackR.
  • WaveTrackR cannot yet detect CV views that happened directly on Reed.

This has been identified as a potential future improvement.