On the CV Search results for the CV-Library database, you may see no candidates and an “already in session” message.
Why does this happen?
This issue occurs because CV-Library controls login sessions and usually allows only one active session at a time. If you are already logged in to CV-Library directly, the CV Search in WaveTrackR may not work. Even if you close your browser, your session may still remain active in the background.
How to fix it?
Please contact Wave support team for assistance.
Important - Always start your CV search in WaveTrackR. This ensures the system connects your session correctly between WaveTrackR and CV-Library and no error message should appear.